Custom model services issue

Incident Report for DataRobot

Resolved

The engineering has resolved the issue. This incident is now contained.

Posted Oct 15, 2024 - 15:39 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 15, 2024 - 14:49 UTC

Identified

Engineering has identified the root cause and is currently working on fixing the issue.

Posted Oct 15, 2024 - 12:41 UTC

Investigating

We are observing an issue with the Custom model services on the US production environment causing Custom Models, Custom Jobs and Custom Apps to stop working. Engineering is currently investigating the issue.

Posted Oct 15, 2024 - 12:09 UTC

This incident affected: Managed AI Cloud (MLOps).