Server Error on attempt to download computed predictions from the leaderboard

Incident Report for DataRobot

Resolved

This incident has been resolved.
Posted Jul 02, 2021 - 11:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2021 - 10:37 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2021 - 10:26 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2021 - 09:32 UTC

Update

We are continuing to investigate this issue.
Posted Jul 02, 2021 - 09:31 UTC

Investigating

There is an issue with the ability to download the computed predictions from the leaderboard through Public API (v2 route). The server returns 502 on attempt to do it. Deployed models on dedicated prediction servers and batch predictions are not affected. The engineering team is working on mitigating the issue. We will provide the update within the next 30 minutes.
Posted Jul 02, 2021 - 09:00 UTC
This incident affected: Managed AI Cloud (API, Predictions) and Managed EU AI Cloud (API, Predictions).
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