This incident has been resolved. AWS is reporting systems as operational. Engineering will continue to monitor the situation.
Posted Oct 20, 2025 - 22:11 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 13:57 UTC
Monitoring
Overall functionality of DataRobot is recovering. Engineering team is actively monitoring the services to ensure continued stability.
Posted Oct 20, 2025 - 10:03 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 10:03 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 10:02 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 10:01 UTC
Investigating
Due to on-going AWS outage in us-east-1 region overall functionality of MTS and STS is affected. Users will experience degraded performance and intermittent connectivity issues. Engineering team is in contact with AWS team to find a resolution.
Posted Oct 20, 2025 - 09:49 UTC
This incident affected: Managed AI Cloud (Website, API, Predictions, AutoML, AI Catalog and Data Ingest, AI Apps, MLOps, Pipeline, Notebooks, Generative AI LLM Playground, Generative AI VDB Builder) and DataRobot STS - Single Tenant SaaS (Managed by DataRobot) (Website, API, AI Catalog and Data Ingest, Generative AI LLM Playground, Generative AI VDB Builder).