Engineering confirmed the issue is resolved and all services are restored.
Posted May 08, 2026 - 20:21 UTC
Monitoring
Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.
Posted May 08, 2026 - 13:40 UTC
Update
We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production. This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.
Posted May 08, 2026 - 05:45 UTC
Identified
We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production. This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.
Posted May 08, 2026 - 05:30 UTC
Monitoring
We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.
Posted May 08, 2026 - 00:15 UTC
This incident affected: Managed AI Cloud (AI Apps, MLOps, Notebooks).