Users with language settings other than English in profile unable to launch or access AI apps on MTS
Update - ETA for the deployment of the hotfix to the Japan (JP) environment is approximately 4 hours.
Apr 25, 2025 - 12:19 UTC
Update - We are continuing to work on a fix for this issue.
Apr 25, 2025 - 12:01 UTC
Identified - Engineering has identified the root cause of the issue and is currently preparing a fix.
Apr 25, 2025 - 09:59 UTC
Investigating - Users with language settings other than English in profile unable to launch or access AI apps on MTS as the translation files are not loading correctly. As a workaround users can switch to English.
We are actively investigating the issue and working on a fix.
Apr 25, 2025 - 08:44 UTC
Uptime over the past 90 days. View historical uptime.
Managed AI Cloud Degraded Performance
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Predictions Operational
90 days ago
100.0 % uptime
Today
AutoML Operational
90 days ago
100.0 % uptime
Today
AI Catalog and Data Ingest Operational
90 days ago
100.0 % uptime
Today
AI Apps Degraded Performance
90 days ago
100.0 % uptime
Today
MLOps ? Operational
90 days ago
100.0 % uptime
Today
Pipeline Operational
90 days ago
100.0 % uptime
Today
Notebooks Operational
90 days ago
100.0 % uptime
Today
Generative AI LLM Playground Operational
90 days ago
100.0 % uptime
Today
Generative AI VDB Builder Operational
90 days ago
99.98 % uptime
Today
Managed EU AI Cloud Degraded Performance
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Predictions Operational
90 days ago
100.0 % uptime
Today
AutoML Operational
90 days ago
100.0 % uptime
Today
AI Catalog and Data Ingest Operational
90 days ago
100.0 % uptime
Today
AI Apps Degraded Performance
90 days ago
100.0 % uptime
Today
MLOps Operational
90 days ago
100.0 % uptime
Today
Generative AI LLM Playground Operational
90 days ago
100.0 % uptime
Today
Generative AI VDB Builder Operational
90 days ago
99.98 % uptime
Today
Managed Japan AI Cloud Degraded Performance
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Prediction Operational
90 days ago
100.0 % uptime
Today
AutoML Operational
90 days ago
100.0 % uptime
Today
AI Catalog and Data Ingest Operational
90 days ago
100.0 % uptime
Today
AI Apps Degraded Performance
90 days ago
100.0 % uptime
Today
MLOps Operational
90 days ago
100.0 % uptime
Today
Notebooks Operational
90 days ago
100.0 % uptime
Today
Generative AI LLM Playground Operational
90 days ago
100.0 % uptime
Today
Generative AI VDB Builder Operational
90 days ago
99.98 % uptime
Today
DataRobot Account Service Operational
90 days ago
100.0 % uptime
Today
Managed Self Service AI Coud Operational
90 days ago
100.0 % uptime
Today
DataRobot Community Operational
90 days ago
100.0 % uptime
Today
DataRobot University Operational
90 days ago
100.0 % uptime
Today
Pathfinder Operational
90 days ago
100.0 % uptime
Today
DataRobot STS - Single Tenant SaaS (Managed by DataRobot) Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
AI Catalog and Data Ingest Operational
90 days ago
100.0 % uptime
Today
Generative AI LLM Playground Operational
90 days ago
100.0 % uptime
Today
Generative AI VDB Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

Unresolved incident: Users with language settings other than English in profile unable to launch or access AI apps on MTS.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
DataRobot STS degraded performance
Resolved - The Engineering team has identified the issue and is currently applying mitigation steps.

If you continue to experience any issues, please contact DataRobot Support.
Apr 16, 10:37 UTC
Investigating - STS customers might observe degraded performance caused by Regular Maintenance performed by DataRobot Engineering. Engineering team is working on the mitigation.
Apr 16, 09:34 UTC
Apr 15, 2025
AWS outage in ap-northeast-1 region
Resolved - AWS had an outage in ap-northeast-1 region that has since been resolved. Outage times: 7.47am GMT to 9:30am GMT

Engineering is working to restore any affected customers on STS.
Apr 15, 08:00 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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